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Other Employee/Supervisor Training
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Other Employee/Supervisor Training
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Frequently Asked Questions
1. Can I brand these programs with our logo?
Yes. With editable formats, you can add your logo. With non-editable formats like DVD or Flash, we will do this for you. The addition charge is $25.
2. Does the price change if I purchase multiple programs?
Yes. We have discount arrangements for purchasing more than one program at the pricing link, explained here.
3. Do I purchase once and keep the program? Is there an additional fee or subscription cost?
Yes. There are no addition charges after purchasing programs. We do however, have a requirement that programs, when placed on any website include a protected page (non-indexed, login/password, etc.) so the program is protected against unauthorized by those surfing the Internet.
4. How quickly can you send my order?
We try to mail purchases within 48 hours. If you need programs sooner, be sure to let us know. We will try to accommodate you. We ship the products on a CD or DVD if you order the DVD format. Instructions are included for use/upload, etc. In emergencies, we can email your purchase. An additional charge may apply. We ship U.S. Postal service with a pink "signature required" slip and tracking #, Priority 2-4 days.
5. Can you send me a list of these titles?
Click here reach the download catalog and offline order form for the programs.
6. Are the programs editable? How do we get our logo on the DVD or Flash video formats?
Yes. PowerPoint format is editable. We can make edits on other formats for you. Additional charges may apply depending on the amount of customization required. You will seen "the EAP" referenced in some programs. This can be removed, if desired. Many companies have EAPs, and encouraging referral to these programs is a smart move. So we encourage it. However, if you company does not have an EAP or an effective working EAP, we can remove this element.
7. Do you have the "scripts" for these programs?
Yes. Upon request we will provide you with the narrator's script if we have it. In some cases the script is the text found in the program and narration was produced directly from the slides. In this instance, you should print a copy of the slides.
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