Some employees have personal problems but no performance problems. How would you respond to the scenario below?
An employee tells you he is having financial problems. He says if things get much worse, he might have to file for bankruptcy. He has no performance problems. What do you do?
1. A. There is no basis for a supervisor referral, so tell the employee what you would do if you were in his shoes.
2. B. Suggest he visit the EAP as a self-referral, but do not discuss the personal problem.
3. C. Make a formal supervisor referral because a problem like this could affect job performance in the future.
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